Return & Refund Policy

EachDaySip™ is a brand operated under EachDayKart Global Private Limited. We are committed to delivering high-quality, safe, and hygienically prepared beverages and related products. This Return & Refund Policy outlines the terms under which returns, replacements, and refunds are processed.

🟣 1. Returns Eligibility

Due to the perishable nature of food and beverage products, returns are accepted only in case of genuine issues under the following conditions:

  • Product is damaged, defective, or expired at the time of delivery
  • Incorrect product has been delivered
  • Packaging is tampered or compromised upon delivery

Customers must report such issues within 24 hours of delivery. Requests raised after this period may not be considered.

🟣 2. Non-Returnable Items

The following items are not eligible for return:

  • Opened or partially consumed products
  • Products reported after 24 hours of delivery
  • Items purchased and consumed at kiosks/cafes
  • Products damaged due to improper storage or handling after delivery

🟣 3. Return Process

Given the nature of consumable products:

  • Physical return of the product is generally not required
  • Customers must provide clear photo or video evidence of the issue
  • Our team will verify the claim before processing any request

🟣 4. Return Shipping Cost

  • For approved cases involving damaged, defective, expired, or incorrect products:
    ✅ EachDayKart Global Private Limited will bear all return or replacement costs
  • Customers will not be charged any return or handling fees

🟣 5. Replacement Policy

Customers may opt for a replacement instead of a refund:

  • Replacement of the same product will be provided, subject to availability
  • Replacement will be initiated after successful verification of the issue

🟣 6. Refund Policy

If a replacement is not preferred or not available:

  • Refunds will be processed within 5–7 business days after approval
  • Refunds will be issued to the original payment method
  • For Cash on Delivery (COD) orders, refunds may be processed via:
    • Bank transfer, or
    • Store credit, as applicable

🟣 7. Cancellation Policy

  • Orders can be cancelled before dispatch or preparation
  • Once an order is processed, prepared, or dispatched, cancellation may not be possible

🟣 8. How to Request a Return or Refund

To initiate a request, customers must:

  1. Contact our customer support through official communication channels
  2. Provide order details and a clear description of the issue
  3. Submit photo/video proof for verification (if applicable)

🟣 9. Quality Assurance

EachDaySip™ maintains strict quality control and hygiene standards across all operations, including preparation, packaging, and delivery. We strive to ensure a safe and satisfying experience for every customer.

🟣 10. Contact Information

For any queries related to returns, refunds, or support, customers can contact us through official EachDaySip™ or EachDayKart Global Private Limited communication channels.

🟣 11. Policy Updates

EachDaySip™ and EachDayKart Global Private Limited reserve the right to update or modify this policy at any time without prior notice. Changes will be reflected on this page.